{"id":512,"date":"2025-12-22T08:13:16","date_gmt":"2025-12-22T08:13:16","guid":{"rendered":"https:\/\/sancobiotech.com\/?page_id=512"},"modified":"2026-03-04T06:43:52","modified_gmt":"2026-03-04T06:43:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sancofd.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nSANCO – FAQ<\/title>\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Barlow:wght@400;500;600;700;800;900&family=Barlow+Condensed:wght@700;800;900&family=DM+Sans:wght@300;400;500&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n* { box-sizing: border-box; margin: 0; padding: 0; }\r\n:root {\r\n --navy: #0d1b2e; --navy-2: #112035; --navy-3: #162a47;\r\n --blue: #2563eb; --blue-light: #3b82f6; --blue-pale: #dbeafe;\r\n --white: #ffffff; --off-white: #f8fafc;\r\n --gray-100: #f1f5f9; --gray-200: #e2e8f0; --gray-400: #94a3b8;\r\n --gray-600: #475569; --gray-800: #1e293b; --text-dark: #0f172a;\r\n}\r\nhtml { scroll-behavior: smooth; }\r\nbody { font-family: 'DM Sans', sans-serif; background: var(--white); color: var(--text-dark); -webkit-font-smoothing: antialiased; }\r\n.hero { background: var(--navy); background-image: radial-gradient(ellipse 60% 80% at 80% 50%, rgba(37,99,235,0.12) 0%, transparent 70%), radial-gradient(ellipse 40% 60% at 10% 80%, rgba(37,99,235,0.06) 0%, transparent 60%); 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}\r\n.stat-cell { flex: 1; display: flex; align-items: center; gap: 14px; padding: 24px 0; border-right: 1px solid var(--gray-200); padding-right: 32px; padding-left: 0; }\r\n.stat-cell:not(:first-child) { padding-left: 32px; }\r\n.stat-cell:last-child { border-right: none; }\r\n.stat-dot { width: 44px; height: 44px; background: var(--blue-pale); border-radius: 10px; display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\r\n.stat-dot svg { width: 20px; height: 20px; stroke: var(--blue); fill: none; stroke-width: 1.8; }\r\n.stat-val { font-family: 'Barlow', sans-serif; font-size: 22px; font-weight: 800; color: var(--navy); line-height: 1; display: block; }\r\n.stat-lbl { font-size: 12px; color: var(--gray-400); font-weight: 500; letter-spacing: 0.2px; }\r\n.section-intro { background: var(--white); padding: 72px 80px 48px; }\r\n.section-tag { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 700; color: var(--blue); text-transform: uppercase; 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color: var(--white); }\r\n.cat-dropdown-wrap { display: none; padding: 0 20px 24px; background: var(--white); position: relative; }\r\n.cat-dropdown-btn { width: 100%; display: flex; align-items: center; justify-content: space-between; padding: 11px 20px; background: #2563eb !important; border: none !important; border-radius: 50px !important; font-family: 'DM Sans', sans-serif; font-size: 14px; font-weight: 700; color: #ffffff !important; cursor: pointer; -webkit-tap-highlight-color: transparent; touch-action: manipulation; transition: all 0.2s; box-shadow: 0 2px 10px rgba(37,99,235,0.25); }\r\n.cat-dropdown-btn:active { background: #3b82f6 !important; transform: scale(0.98); }\r\n.cat-dropdown-btn .btn-label { display: flex; align-items: center; gap: 8px; }\r\n.cat-dropdown-btn .btn-label::before { content: ''; width: 7px; height: 7px; background: rgba(255,255,255,0.7); border-radius: 50%; flex-shrink: 0; }\r\n.cat-dropdown-btn .chevron { width: 16px; height: 16px; stroke: var(--white); 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color: var(--gray-600); cursor: pointer; text-align: left; -webkit-tap-highlight-color: transparent; touch-action: manipulation; transition: background 0.15s, color 0.15s; }\r\n.cat-dropdown-option:last-child { border-bottom: none; }\r\n.cat-dropdown-option:active { background: var(--blue-pale); }\r\n.cat-dropdown-option.active { color: #2563eb !important; background: #dbeafe !important; font-weight: 600; }\r\n.cat-dropdown-option .opt-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--gray-200); flex-shrink: 0; transition: background 0.2s; }\r\n.cat-dropdown-option.active .opt-dot { background: var(--blue); }\r\n.cat-dropdown-option .opt-check { margin-left: auto; width: 16px; height: 16px; stroke: var(--blue); fill: none; stroke-width: 2.5; opacity: 0; transition: opacity 0.2s; flex-shrink: 0; }\r\n.cat-dropdown-option.active .opt-check { opacity: 1; }\r\n.cat-count { margin-left: auto; margin-right: 8px; font-size: 11px; font-weight: 700; color: var(--gray-400); background: var(--gray-100); 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font-size: 10px; color: rgba(255,255,255,0.35); text-transform: uppercase; letter-spacing: 0.8px; margin-bottom: 2px; }\r\n.contact-row-info strong { font-size: 13px; color: rgba(255,255,255,0.9); font-weight: 600; }\r\n.btn-cta { display: flex; align-items: center; justify-content: center; gap: 8px; width: 100%; padding: 13px; background: var(--blue); color: var(--white); font-family: 'Barlow', sans-serif; font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; border: none; border-radius: 8px; cursor: pointer; margin-top: 16px; position: relative; z-index: 1; text-decoration: none; transition: all 0.25s; }\r\n.btn-cta:hover { background: var(--blue-light); transform: translateY(-2px); box-shadow: 0 6px 20px rgba(37,99,235,0.35); }\r\n.btn-cta svg { width: 13px; height: 13px; stroke: var(--white); fill: none; stroke-width: 2.5; }\r\n.machine-img { margin-top: 18px; text-align: center; position: relative; z-index: 1; }\r\n.machine-img img { max-width: 220px; width: 100%; filter: drop-shadow(0 8px 24px rgba(37,99,235,0.25)); transition: transform 0.4s; }\r\n.machine-img img:hover { transform: translateY(-5px) scale(1.02); }\r\n.card-white { background: var(--white); border: 1.5px solid var(--gray-200); border-radius: 12px; padding: 20px; }\r\n.card-title { font-family: 'Barlow', sans-serif; font-size: 13px; font-weight: 800; color: var(--navy); text-transform: uppercase; letter-spacing: 1px; margin-bottom: 14px; display: flex; align-items: center; gap: 8px; }\r\n.card-title::after { content: ''; flex: 1; height: 1px; background: var(--gray-200); }\r\n.quick-link { display: flex; align-items: center; gap: 8px; padding: 9px 10px; border-radius: 7px; color: var(--gray-600); font-size: 13px; font-weight: 500; text-decoration: none; transition: all 0.2s; cursor: pointer; }\r\n.quick-link:hover { background: var(--blue-pale); color: var(--blue); padding-left: 14px; }\r\n.quick-link svg { width: 12px; height: 12px; stroke: currentColor; fill: none; stroke-width: 2; opacity: 0.5; }\r\n.cert-pills { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 4px; }\r\n.cert-pill { padding: 5px 11px; background: var(--gray-100); border: 1px solid var(--gray-200); border-radius: 5px; font-size: 11px; font-weight: 700; color: var(--gray-600); transition: all 0.2s; }\r\n.cert-pill:hover { background: var(--blue-pale); border-color: rgba(37,99,235,0.3); color: var(--blue); }\r\n.features-wrap { background: var(--white); padding: 64px 80px; border-top: 1px solid var(--gray-200); }\r\n.features-head { text-align: center; margin-bottom: 48px; }\r\n.features-head .section-tag { justify-content: center; }\r\n.features-head h2 { font-family: 'Barlow Condensed', sans-serif; font-size: 40px; font-weight: 900; color: var(--navy); text-transform: uppercase; letter-spacing: 1px; }\r\n.features-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }\r\n.feature-card { background: var(--navy); border: 1px solid var(--navy-3); border-radius: 12px; padding: 28px 22px; transition: all 0.3s; }\r\n.feature-card:hover { background: var(--navy-3); border-color: rgba(37,99,235,0.5); transform: translateY(-4px); box-shadow: 0 12px 40px rgba(13,27,46,0.18); }\r\n.feat-icon { width: 48px; height: 48px; background: rgba(37,99,235,0.2); border: 1px solid rgba(37,99,235,0.3); border-radius: 10px; display: flex; align-items: center; justify-content: center; margin-bottom: 18px; }\r\n.feat-icon svg { width: 22px; height: 22px; stroke: #93c5fd; fill: none; stroke-width: 1.8; }\r\n.feature-card h4 { font-family: 'Barlow', sans-serif; font-size: 16px; font-weight: 800; color: var(--white); margin-bottom: 8px; }\r\n.feature-card p { font-size: 13px; color: rgba(255,255,255,0.5); line-height: 1.75; }\r\n@media (max-width: 1100px) {\r\n .faq-grid { grid-template-columns: 1fr; }\r\n .faq-sidebar { position: relative; top: 0; display: grid; grid-template-columns: 1fr 1fr; }\r\n .card-navy { grid-column: span 2; }\r\n .features-grid { grid-template-columns: 1fr 1fr; }\r\n}\r\n@media (max-width: 768px) {\r\n .hero, .section-intro, .faq-wrap, .features-wrap { padding-left: 20px; padding-right: 20px; }\r\n .hero { padding-top: 48px; padding-bottom: 52px; }\r\n .hero-title { font-size: 34px; }\r\n .section-title { font-size: 28px; }\r\n .cat-wrap { display: none !important; }\r\n .cat-dropdown-wrap { display: block; }\r\n .stats-strip { flex-direction: column; padding: 0 20px; gap: 0; }\r\n .stat-cell { flex: none; width: 100%; border-right: none; border-bottom: 1px solid var(--gray-200); padding: 16px 0; gap: 12px; }\r\n .stat-cell:last-child { border-bottom: none; }\r\n .stat-cell:not(:first-child) { padding-left: 0; }\r\n .stat-val { font-size: 18px; white-space: nowrap; }\r\n .faq-sidebar { grid-template-columns: 1fr; }\r\n .card-navy { grid-column: span 1; }\r\n .features-grid { grid-template-columns: 1fr; }\r\n .faq-item { min-height: 48px; }\r\n .faq-q { padding: 16px 16px; }\r\n .faq-ans-inner { padding: 12px 16px 16px 16px; }\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"hero\">\r\n <div class=\"hero-breadcrumb\">SANCO <span>›<\/span> FAQ<\/div>\r\n <h1 class=\"hero-title\">Frequently Asked<br>Questions<\/h1>\r\n <p class=\"hero-sub\">Everything you need to know about SANCO precision dispensing equipment, services, and support — answered clearly.<\/p>\r\n <div class=\"hero-btns\">\r\n <a href=\"#faq\" class=\"btn-primary\">\r\n <svg viewbox=\"0 0 24 24\" width=\"14\" height=\"14\" stroke=\"white\" fill=\"none\" stroke-width=\"2.5\"><circle cx=\"11\" cy=\"11\" r=\"8\"\/><line x1=\"21\" y1=\"21\" x2=\"16.65\" y2=\"16.65\"\/><\/svg>\r\n Browse Questions\r\n <\/a>\r\n <a href=\"#contact\" class=\"btn-outline\">Obtenir un devis<\/a>\r\n <\/div>\r\n<\/div>\r\n\r\n<div class=\"stats-strip\">\r\n <div class=\"stat-cell\">\r\n <div class=\"stat-dot\"><svg viewbox=\"0 0 24 24\"><path d=\"M12 2L2 7l10 5 10-5-10-5zM2 17l10 5 10-5M2 12l10 5 10-5\"\/><\/svg><\/div>\r\n <div><span class=\"stat-val\">240+<\/span><span class=\"stat-lbl\">Projects Delivered<\/span><\/div>\r\n <\/div>\r\n <div class=\"stat-cell\">\r\n <div class=\"stat-dot\"><svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/div>\r\n <div><span class=\"stat-val\">±0.02mm<\/span><span class=\"stat-lbl\">Precision Accuracy<\/span><\/div>\r\n <\/div>\r\n <div class=\"stat-cell\">\r\n <div class=\"stat-dot\"><svg viewbox=\"0 0 24 24\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/div>\r\n <div><span class=\"stat-val\">ISO 9001<\/span><span class=\"stat-lbl\">Certified Quality<\/span><\/div>\r\n <\/div>\r\n <div class=\"stat-cell\">\r\n <div class=\"stat-dot\"><svg viewbox=\"0 0 24 24\"><path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><\/div>\r\n <div><span class=\"stat-val\">50+<\/span><span class=\"stat-lbl\">Countries Served<\/span><\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n<div class=\"section-intro\">\r\n <div class=\"section-tag\">Best Questions<\/div>\r\n <h2 class=\"section-title\">Questions fr\u00e9quemment pos\u00e9es.<\/h2>\r\n <p class=\"section-desc\">Stay updated with SANCO’s latest dispensing technologies, application cases, and product innovations. Real questions, real answers.<\/p>\r\n<\/div>\r\n\r\n<div class=\"cat-wrap\" id=\"faq\">\r\n <button class=\"cat-pill active\" data-cat=\"all\">All Questions<\/button>\r\n <button class=\"cat-pill\" data-cat=\"products\">Produits<\/button>\r\n <button class=\"cat-pill\" data-cat=\"support\">Support & Service<\/button>\r\n <button class=\"cat-pill\" data-cat=\"quality\">Quality & Certs<\/button>\r\n <button class=\"cat-pill\" data-cat=\"commercial\">Commercial Terms<\/button>\r\n<\/div>\r\n\r\n<div class=\"cat-dropdown-wrap\" id=\"faq-mobile\">\r\n <button class=\"cat-dropdown-btn\" id=\"dropdownBtn\" onclick=\"toggleDropdown()\">\r\n <span class=\"btn-label\" id=\"dropdownLabel\">All Questions<\/span>\r\n <svg class=\"chevron\" viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n <\/button>\r\n <div class=\"cat-dropdown-panel\" id=\"dropdownPanel\">\r\n <button class=\"cat-dropdown-option active\" data-cat=\"all\" onclick=\"selectCat(this)\">\r\n <span class=\"opt-dot\"><\/span>All Questions<span class=\"cat-count\">9<\/span>\r\n <svg class=\"opt-check\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n <\/button>\r\n <button class=\"cat-dropdown-option\" data-cat=\"products\" onclick=\"selectCat(this)\">\r\n <span class=\"opt-dot\"><\/span>Produits<span class=\"cat-count\">2<\/span>\r\n <svg class=\"opt-check\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n <\/button>\r\n <button class=\"cat-dropdown-option\" data-cat=\"support\" onclick=\"selectCat(this)\">\r\n <span class=\"opt-dot\"><\/span>Support & Service<span class=\"cat-count\">4<\/span>\r\n <svg class=\"opt-check\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n <\/button>\r\n <button class=\"cat-dropdown-option\" data-cat=\"quality\" onclick=\"selectCat(this)\">\r\n <span class=\"opt-dot\"><\/span>Quality & Certs<span class=\"cat-count\">1<\/span>\r\n <svg class=\"opt-check\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n <\/button>\r\n <button class=\"cat-dropdown-option\" data-cat=\"commercial\" onclick=\"selectCat(this)\">\r\n <span class=\"opt-dot\"><\/span>Commercial Terms<span class=\"cat-count\">2<\/span>\r\n <svg class=\"opt-check\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n <\/button>\r\n <\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-wrap\">\r\n <div class=\"faq-grid\">\r\n <div class=\"faq-col\">\r\n <div class=\"faq-search-wrap\">\r\n <svg viewbox=\"0 0 24 24\"><circle cx=\"11\" cy=\"11\" r=\"8\"\/><line x1=\"21\" y1=\"21\" x2=\"16.65\" y2=\"16.65\"\/><\/svg>\r\n <input type=\"text\" id=\"searchInput\" placeholder=\"Search questions…\">\r\n <\/div>\r\n <div class=\"faq-item active\" data-cat=\"products\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">01<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><rect x=\"3\" y=\"3\" width=\"18\" height=\"18\" rx=\"2\"\/><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"\/><line x1=\"8\" y1=\"8\" x2=\"16\" y2=\"8\"\/><line x1=\"8\" y1=\"16\" x2=\"12\" y2=\"16\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Quels sont les types d'\u00e9quipements de distribution dans lesquels SANCO se sp\u00e9cialise ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">SANCO specializes in precision fluid dispensing equipment including LM Series Dispensers with ±0.02mm accuracy, professional coating machines for PCB protection, can pumps for various viscosity materials, offline dispensers, and custom automation solutions tailored to your manufacturing needs.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"support\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">02<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Proposez-vous des consultations ou des \u00e9valuations techniques gratuites ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Oui, nous proposons des consultations techniques gratuites pour comprendre vos exigences de production. Nos ing\u00e9nieurs \u00e9valueront vos besoins et vous recommanderont la solution de dosage ou de rev\u00eatement la plus adapt\u00e9e \u00e0 votre application.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"quality\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">03<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Quelles sont les certifications et les normes de qualit\u00e9 auxquelles vous r\u00e9pondez ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">SANCO Technology d\u00e9tient la certification de gestion de la qualit\u00e9 ISO 9001:2015 et le marquage CE. Nos \u00e9quipements r\u00e9pondent aux normes de s\u00e9curit\u00e9 internationales et sont conformes aux exigences RoHS pour les \u00e9quipements de fabrication \u00e9lectronique.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"support\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">04<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Quel est le d\u00e9lai de livraison et d'installation habituel ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Standard equipment typically ships within 7–15 working days. Custom-configured systems require 15–30 days. Installation support, training, and technical documentation are provided with every machine.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"support\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">05<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><path d=\"M14 9V5a3 3 0 0 0-3-3l-4 9v11h11.28a2 2 0 0 0 2-1.7l1.38-9a2 2 0 0 0-2-2.3zM7 22H4a2 2 0 0 1-2-2v-7a2 2 0 0 1 2-2h3\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Offrez-vous des garanties et un service apr\u00e8s-vente ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Tous les \u00e9quipements SANCO b\u00e9n\u00e9ficient d'une garantie standard de 12 mois couvrant les d\u00e9fauts de fabrication. Nous fournissons une assistance technique compl\u00e8te, un d\u00e9pannage \u00e0 distance, des pi\u00e8ces de rechange et des contrats de service \u00e9tendus en option.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"commercial\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">06<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><line x1=\"12\" y1=\"1\" x2=\"12\" y2=\"23\"\/><path d=\"M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Quelles sont les modalit\u00e9s de paiement et la structure tarifaire ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Standard payment terms require 30–50% deposit upon order confirmation, with balance due before shipment. We accept T\/T bank transfer and L\/C. Quotations are valid for 30 days and include detailed equipment specifications.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"products\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">07<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M19.07 4.93a10 10 0 0 1 0 14.14M4.93 4.93a10 10 0 0 0 0 14.14\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Comment g\u00e9rez-vous la personnalisation et les demandes sp\u00e9ciales ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Nous sommes sp\u00e9cialis\u00e9s dans les solutions d'automatisation personnalis\u00e9es. Notre \u00e9quipe d'ing\u00e9nieurs travaille en \u00e9troite collaboration avec nos clients pour modifier les sp\u00e9cifications des \u00e9quipements, int\u00e9grer des caract\u00e9ristiques sp\u00e9ciales et d\u00e9velopper des syst\u00e8mes de dosage sur mesure qui r\u00e9pondent \u00e0 des exigences de production uniques.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"support\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">08<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Quelle formation et quelle documentation fournissez-vous ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Chaque machine SANCO est accompagn\u00e9e de manuels d'utilisation complets, de guides d'entretien et de didacticiels vid\u00e9o. Nous proposons des sessions de formation \u00e0 distance et pouvons organiser des formations sur site pour les installations complexes.<\/div><\/div>\r\n <\/div>\r\n <div class=\"faq-item\" data-cat=\"commercial\">\r\n <div class=\"faq-q\">\r\n <span class=\"faq-num\">09<\/span>\r\n <div class=\"faq-ico\"><svg viewbox=\"0 0 24 24\"><path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><\/div>\r\n <span class=\"faq-qtext\">Pouvez-vous fournir des r\u00e9f\u00e9rences ou des \u00e9tudes de cas de projets similaires ?<\/span>\r\n <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n <\/div>\r\n <div class=\"faq-ans\"><div class=\"faq-ans-inner\">Oui, nous avons men\u00e9 \u00e0 bien plus de 240 projets dans les secteurs de la fabrication \u00e9lectronique, de l'automobile, de l'assemblage de circuits imprim\u00e9s et des semi-conducteurs. Nous pouvons fournir des \u00e9tudes de cas et organiser des visites d'installations pour montrer notre \u00e9quipement en action.<\/div><\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"faq-sidebar\" id=\"contact\">\r\n <div class=\"card-navy\">\r\n <div class=\"card-tag\">Let’s Start a Project<\/div>\r\n <h3>Precision Solutions Built Around Your Needs<\/h3>\r\n <div class=\"contact-row\">\r\n <div class=\"contact-row-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07A19.5 19.5 0 0 1 4.93 12.4 19.79 19.79 0 0 1 1.86 3.8 2 2 0 0 1 3.84 1.6h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><\/div>\r\n <div class=\"contact-row-info\"><span>T\u00e9l\u00e9phone<\/span><strong>+86 134 1751 0586<\/strong><\/div>\r\n <\/div>\r\n <div class=\"contact-row\">\r\n <div class=\"contact-row-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/div>\r\n <div class=\"contact-row-info\"><span>Location<\/span><strong>Shenzhen, Guangdong, Chine<\/strong><\/div>\r\n <\/div>\r\n <a href=\"#\" class=\"btn-cta\">\r\n <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg>\r\n Nous contacter\r\n <\/a>\r\n <div class=\"machine-img\">\r\n <img decoding=\"async\" src=\"https:\/\/www.sancofd.com\/wp-content\/uploads\/2025\/12\/lm-SERIES-dispenser-2.png\" alt=\"SANCO LM Series Dispenser\">\r\n <\/div>\r\n <\/div>\r\n <div class=\"card-white\">\r\n <div class=\"card-title\">Liens rapides<\/div>\r\n <a class=\"quick-link\" href=\"#\"><svg viewbox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>Dispensing Machines<\/a>\r\n <a class=\"quick-link\" href=\"#\"><svg viewbox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>Machines d'enduction<\/a>\r\n <a class=\"quick-link\" href=\"#\"><svg viewbox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>Potting Solutions<\/a>\r\n <a class=\"quick-link\" href=\"#\"><svg viewbox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>Demande de devis<\/a>\r\n <a class=\"quick-link\" href=\"#\"><svg viewbox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>Download Catalog<\/a>\r\n <\/div>\r\n <div class=\"card-white\">\r\n <div class=\"card-title\">Certifications<\/div>\r\n <div class=\"cert-pills\">\r\n <span class=\"cert-pill\">ISO 9001:2015<\/span>\r\n <span class=\"cert-pill\">CE Mark<\/span>\r\n <span class=\"cert-pill\">RoHS<\/span>\r\n <span class=\"cert-pill\">UL Listed<\/span>\r\n <span class=\"cert-pill\">SGS Tested<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n<div class=\"features-wrap\">\r\n <div class=\"features-head\">\r\n <div class=\"section-tag\">Why Choose SANCO<\/div>\r\n <h2>What’s New on SANCO?<\/h2>\r\n <\/div>\r\n <div class=\"features-grid\">\r\n <div class=\"feature-card\">\r\n <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg><\/div>\r\n <h4>12-Month Warranty<\/h4>\r\n <p>Every machine ships with a full one-year warranty covering parts and manufacturing defects, plus optional extended coverage.<\/p>\r\n <\/div>\r\n <div class=\"feature-card\">\r\n <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/div>\r\n <h4>7–15 Day Delivery<\/h4>\r\n <p>Standard configurations ship within 7–15 working days. Rush options available for time-critical production schedules.<\/p>\r\n <\/div>\r\n <div class=\"feature-card\">\r\n <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/div>\r\n <h4>24\/7 Technical Support<\/h4>\r\n <p>Remote diagnostics, video support, and dedicated engineers available around the clock to keep your production running.<\/p>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n<script>\r\nvar dropdownOpen=false;\r\nfunction toggleDropdown(){dropdownOpen=!dropdownOpen;var b=document.getElementById('dropdownBtn'),p=document.getElementById('dropdownPanel');b.classList.toggle('open',dropdownOpen);p.classList.toggle('open',dropdownOpen);}\r\nfunction selectCat(el){var cat=el.dataset.cat,label=el.textContent.trim().replace(\/\\d+\/g,'').trim();document.getElementById('dropdownLabel').textContent=label;document.querySelectorAll('.cat-dropdown-option').forEach(function(o){o.classList.toggle('active',o===el);});document.querySelectorAll('.cat-pill').forEach(function(p){p.classList.toggle('active',p.dataset.cat===cat);});filterByCat(cat);dropdownOpen=false;document.getElementById('dropdownBtn').classList.remove('open');document.getElementById('dropdownPanel').classList.remove('open');}\r\ndocument.addEventListener('click',function(e){if(dropdownOpen&&!e.target.closest('.cat-dropdown-wrap')){dropdownOpen=false;document.getElementById('dropdownBtn').classList.remove('open');document.getElementById('dropdownPanel').classList.remove('open');}});\r\nfunction filterByCat(cat){document.querySelectorAll('.faq-item').forEach(function(item){item.style.display=(cat==='all'||item.dataset.cat===cat)?'':'none';});}\r\ndocument.querySelectorAll('.cat-pill').forEach(function(btn){btn.addEventListener('click',function(){document.querySelectorAll('.cat-pill').forEach(function(b){b.classList.remove('active');});btn.classList.add('active');var cat=btn.dataset.cat;document.querySelectorAll('.cat-dropdown-option').forEach(function(o){o.classList.toggle('active',o.dataset.cat===cat);});var ao=document.querySelector('.cat-dropdown-option.active');if(ao)document.getElementById('dropdownLabel').textContent=ao.textContent.trim().replace(\/\\d+\/g,'').trim();filterByCat(cat);});});\r\ndocument.querySelectorAll('.faq-item').forEach(function(item){item.addEventListener('click',function(e){if(e.target.closest('.faq-ans-inner'))return;var isActive=item.classList.contains('active');document.querySelectorAll('.faq-item').forEach(function(i){i.classList.remove('active');});if(!isActive)item.classList.add('active');});});\r\ndocument.getElementById('searchInput').addEventListener('input',function(){var q=this.value.toLowerCase().trim();document.querySelectorAll('.faq-item').forEach(function(item){var t=item.querySelector('.faq-qtext').textContent.toLowerCase(),a=item.querySelector('.faq-ans-inner').textContent.toLowerCase();item.style.display=(!q||t.includes(q)||a.includes(q))?'':'none';});});\r\n<\/script>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d6875c e-con-full e-flex e-con e-parent\" data-id=\"8d6875c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SANCO – FAQ SANCO › FAQ Frequently AskedQuestions Everything you need to know about SANCO precision dispensing equipment, services, and support — answered clearly. Browse Questions Get a Quote 240+Projects Delivered ±0.02mmPrecision Accuracy ISO 9001Certified Quality 50+Countries Served Best Questions Frequently Asked Questions. Stay updated with SANCO’s latest dispensing technologies, application cases, and product innovations. 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