산코 - 정밀 유체 디스펜싱 장비
검색어: 디스펜싱 기계, 코팅 밸브, 컨포멀 코팅, 리플로우 오븐
SANCO – Help Center
SANCO 도움말 센터
Support

How Can We Help?

Find answers, guides, and resources to help you get the most out of SANCO dispensing and coating equipment.

Frequently Asked

가장 자주 묻는 질문에 대한 빠른 답변

디스펜서 머신을 보정하려면 어떻게 해야 하나요?

Calibration can be done through the control panel. Navigate to Settings > Calibration, then follow the on-screen wizard. We recommend calibrating your machine monthly or after changing dispensing materials. For detailed instructions, refer to your product's user manual.

What is the warranty period for SANCO products?

All SANCO products come with a standard 12-month warranty covering manufacturing defects and component failures under normal use. Extended warranty options are available. Contact our sales team at sales@sancofd.com for more information.

현장 기술 지원은 어떻게 요청하나요?

서비스 핫라인으로 연락하거나 웹사이트를 통해 요청을 제출하여 현장 지원을 요청할 수 있습니다. 기술팀은 일반적으로 24시간 이내에 응답하며, 고객의 위치와 긴급 상황에 따라 방문 일정을 조정할 수 있습니다.

교체 부품은 어디에서 구입할 수 있나요?

Replacement parts can be ordered directly through our website or via your local distributor. Please have your machine's serial number ready when ordering to ensure compatibility. Most standard parts ship within 2–3 business days.

새로운 장비에 대한 교육을 제공하나요?

Yes, we provide comprehensive training programs for all our equipment — including on-site installation training, online video tutorials, and periodic workshops at our Shenzhen facility. Training can be fully customized based on your team's experience level.

Still Need Help?

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12-Month Warranty

Every machine ships with a full one-year warranty covering parts and manufacturing defects.

7–15 Day Delivery

Standard configurations ship within 7–15 working days with full installation support included.

24/7 Technical Support

Dedicated engineers available around the clock to keep your production running.