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Find answers, guides, and resources to help you get the most out of SANCO dispensing and coating equipment.
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Começar a trabalhar
Learn the basics of setting up and operating your SANCO equipment for the first time.
Ver artigosResolução de problemas
Solutions to common issues and error messages across all SANCO product lines.
Ver artigosManuais do utilizador
Download complete user guides and technical documentation for all models.
Ver artigosManutenção
Keep your equipment running smoothly with regular maintenance schedules and guides.
Ver artigosSoftware e actualizações
Download the latest software versions and firmware updates for your SANCO machines.
Ver artigosGarantia e devoluções
Everything about product warranty coverage, repair service, and return policies.
Ver artigosFrequently Asked
Respostas rápidas às perguntas mais comuns
Como é que calibro a minha máquina dispensadora?
Calibration can be done through the control panel. Navigate to Settings > Calibration, then follow the on-screen wizard. We recommend calibrating your machine monthly or after changing dispensing materials. For detailed instructions, refer to your product's user manual.
What is the warranty period for SANCO products?
All SANCO products come with a standard 12-month warranty covering manufacturing defects and component failures under normal use. Extended warranty options are available. Contact our sales team at sales@sancofd.com for more information.
Como posso solicitar assistência técnica no local?
Pode solicitar assistência no local contactando a nossa linha direta de assistência ou enviando um pedido através do nosso sítio Web. A nossa equipa técnica responde normalmente no prazo de 24 horas e pode agendar visitas com base na sua localização e urgência.
Onde posso comprar peças de substituição?
Replacement parts can be ordered directly through our website or via your local distributor. Please have your machine's serial number ready when ordering to ensure compatibility. Most standard parts ship within 2–3 business days.
Oferecem formação para novos equipamentos?
Yes, we provide comprehensive training programs for all our equipment — including on-site installation training, online video tutorials, and periodic workshops at our Shenzhen facility. Training can be fully customized based on your team's experience level.
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12-Month Warranty
Every machine ships with a full one-year warranty covering parts and manufacturing defects.
7–15 Day Delivery
Standard configurations ship within 7–15 working days with full installation support included.
24/7 Technical Support
Dedicated engineers available around the clock to keep your production running.