{"id":1324,"date":"2025-12-29T07:40:43","date_gmt":"2025-12-29T07:40:43","guid":{"rendered":"https:\/\/sancobiotech.com\/?page_id=1324"},"modified":"2026-03-04T06:33:07","modified_gmt":"2026-03-04T06:33:07","slug":"help","status":"publish","type":"page","link":"https:\/\/www.sancofd.com\/vi\/help\/","title":{"rendered":"Gi\u00fap \u0111\u1ee1"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1324\" class=\"elementor elementor-1324\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9712aa3 e-con-full e-flex e-con e-parent\" data-id=\"9712aa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb9899c elementor-widget elementor-widget-html\" data-id=\"cb9899c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Barlow:wght@400;500;600;700;800;900&family=Barlow+Condensed:wght@700;800;900&family=DM+Sans:wght@300;400;500&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n* { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\n:root {\r\n  --navy:       #0d1b2e;\r\n  --navy-2:     #112035;\r\n  --navy-3:     #162a47;\r\n  --blue:       #2563eb;\r\n  --blue-light: #3b82f6;\r\n  --blue-pale:  #dbeafe;\r\n  --blue-glow:  rgba(37,99,235,0.12);\r\n  --white:      #ffffff;\r\n  --off-white:  #f8fafc;\r\n  --gray-100:   #f1f5f9;\r\n  --gray-200:   #e2e8f0;\r\n  --gray-400:   #94a3b8;\r\n  --gray-600:   #475569;\r\n  --text-dark:  #0f172a;\r\n}\r\n\r\nhtml { scroll-behavior: smooth; }\r\n\r\nbody {\r\n  font-family: 'DM Sans', sans-serif;\r\n  background: var(--white);\r\n  color: var(--text-dark);\r\n  -webkit-font-smoothing: antialiased;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   HERO\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.hero {\r\n  background: var(--navy);\r\n  background-image:\r\n    radial-gradient(ellipse 60% 80% at 80% 50%, rgba(37,99,235,0.14) 0%, transparent 65%),\r\n    radial-gradient(ellipse 40% 60% at 10% 80%, rgba(37,99,235,0.07) 0%, transparent 55%);\r\n  padding: 80px 80px 90px;\r\n  text-align: center;\r\n  position: relative;\r\n  overflow: hidden;\r\n}\r\n\r\n.hero::before {\r\n  content: '';\r\n  position: absolute;\r\n  inset: 0;\r\n  background-image: radial-gradient(circle, rgba(255,255,255,0.035) 1px, transparent 1px);\r\n  background-size: 32px 32px;\r\n  pointer-events: none;\r\n}\r\n\r\n.hero::after {\r\n  content: 'HELP';\r\n  position: absolute;\r\n  top: 50%; left: 50%;\r\n  transform: translate(-50%, -50%);\r\n  font-family: 'Barlow Condensed', sans-serif;\r\n  font-size: clamp(12rem, 28vw, 28rem);\r\n  font-weight: 900;\r\n  color: rgba(255,255,255,0.025);\r\n  white-space: nowrap;\r\n  pointer-events: none;\r\n  letter-spacing: -4px;\r\n}\r\n\r\n.hero-inner {\r\n  position: relative;\r\n  z-index: 1;\r\n  max-width: 700px;\r\n  margin: 0 auto;\r\n}\r\n\r\n.hero-breadcrumb {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 6px;\r\n  background: rgba(255,255,255,0.08);\r\n  border: 1px solid rgba(255,255,255,0.12);\r\n  color: rgba(255,255,255,0.95);\r\n  font-size: 22px;\r\n  font-weight: 500;\r\n  padding: 5px 14px;\r\n  border-radius: 20px;\r\n  margin-bottom: 28px;\r\n  letter-spacing: 0.3px;\r\n}\r\n.hero-breadcrumb span { color: rgba(255,255,255,0.95); }\r\n\r\n.hero-label {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 8px;\r\n  font-size: 17px;\r\n  font-weight: 700;\r\n  text-transform: uppercase;\r\n  letter-spacing: 2px;\r\n  color: #93c5fd;\r\n  margin-bottom: 16px;\r\n}\r\n.hero-label::before, .hero-label::after {\r\n  content: '';\r\n  width: 20px; height: 2px;\r\n  background: #93c5fd;\r\n  border-radius: 2px;\r\n}\r\n\r\n.hero h1 {\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: clamp(36px, 6vw, 58px);\r\n  font-weight: 900;\r\n  color: var(--white);\r\n  line-height: 1.06;\r\n  margin-bottom: 16px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.hero h1 span { color: #93c5fd; }\r\n\r\n.hero p {\r\n  font-size: 22px;\r\n  color: rgba(255,255,255,0.95);\r\n  line-height: 1.7;\r\n  margin-bottom: 36px;\r\n  max-width: 480px;\r\n  margin-left: auto;\r\n  margin-right: auto;\r\n}\r\n\r\n.hero-search {\r\n  display: flex;\r\n  max-width: 580px;\r\n  margin: 0 auto;\r\n  background: var(--white);\r\n  border-radius: 50px;\r\n  overflow: hidden;\r\n  box-shadow: 0 12px 40px rgba(0,0,0,0.25);\r\n}\r\n\r\n.hero-search input {\r\n  flex: 1;\r\n  padding: 16px 24px;\r\n  border: none;\r\n  font-family: 'DM Sans', sans-serif;\r\n  font-size: 17px;\r\n  outline: none;\r\n  color: var(--text-dark);\r\n}\r\n.hero-search input::placeholder { color: var(--gray-400); }\r\n\r\n.hero-search button {\r\n  padding: 14px 24px;\r\n  background: var(--blue);\r\n  border: none;\r\n  cursor: pointer;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  transition: background 0.25s;\r\n  border-radius: 0 50px 50px 0;\r\n}\r\n.hero-search button:hover { background: var(--blue-light); }\r\n.hero-search button svg {\r\n  width: 20px; height: 20px;\r\n  stroke: var(--white);\r\n  fill: none;\r\n  stroke-width: 2.2;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   SHARED SECTION HELPERS\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.section-tag {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 6px;\r\n  font-size: 17px;\r\n  font-weight: 700;\r\n  color: var(--blue);\r\n  text-transform: uppercase;\r\n  letter-spacing: 1.5px;\r\n  margin-bottom: 10px;\r\n}\r\n.section-tag::before {\r\n  content: '';\r\n  width: 16px; height: 2px;\r\n  background: var(--blue);\r\n  border-radius: 2px;\r\n}\r\n\r\n.section-head {\r\n  text-align: center;\r\n  margin-bottom: 48px;\r\n}\r\n.section-head h2 {\r\n  font-family: 'Barlow Condensed', sans-serif;\r\n  font-size: clamp(30px, 4vw, 44px);\r\n  font-weight: 900;\r\n  color: var(--navy);\r\n  text-transform: uppercase;\r\n  letter-spacing: 0.5px;\r\n  line-height: 1.1;\r\n}\r\n.section-head h2 span { color: var(--blue); }\r\n.section-head p {\r\n  font-size: 17px;\r\n  color: var(--gray-600);\r\n  margin-top: 10px;\r\n  line-height: 1.65;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   CATEGORIES\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.categories {\r\n  background: var(--white);\r\n  padding: 72px 80px;\r\n}\r\n\r\n.cat-grid {\r\n  max-width: 1280px;\r\n  margin: 0 auto;\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 18px;\r\n}\r\n\r\n.cat-card {\r\n  background: var(--off-white);\r\n  border: 1.5px solid var(--gray-200);\r\n  border-radius: 14px;\r\n  padding: 32px 28px;\r\n  transition: all 0.3s cubic-bezier(0.25,0.46,0.45,0.94);\r\n  cursor: pointer;\r\n  text-decoration: none;\r\n}\r\n\r\n.cat-card:hover {\r\n  transform: translateY(-6px);\r\n  border-color: rgba(37,99,235,0.35);\r\n  box-shadow: 0 16px 48px rgba(37,99,235,0.1);\r\n  background: var(--white);\r\n}\r\n\r\n.cat-icon {\r\n  width: 52px; height: 52px;\r\n  background: var(--navy);\r\n  border-radius: 12px;\r\n  display: flex; align-items: center; justify-content: center;\r\n  margin-bottom: 20px;\r\n  transition: transform 0.3s;\r\n}\r\n.cat-card:hover .cat-icon { transform: scale(1.08); }\r\n\r\n.cat-icon svg {\r\n  width: 24px; height: 24px;\r\n  stroke: #93c5fd;\r\n  fill: none; stroke-width: 1.8;\r\n}\r\n\r\n.cat-card h3 {\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: 22px;\r\n  font-weight: 800;\r\n  color: var(--text-dark);\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.cat-card p {\r\n  font-size: 17px;\r\n  color: var(--gray-600);\r\n  line-height: 1.7;\r\n  margin-bottom: 18px;\r\n}\r\n\r\n.cat-link {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 6px;\r\n  font-size: 17px;\r\n  font-weight: 600;\r\n  color: var(--blue);\r\n  transition: gap 0.25s;\r\n}\r\n.cat-card:hover .cat-link { gap: 10px; }\r\n.cat-link svg {\r\n  width: 14px; height: 14px;\r\n  stroke: var(--blue);\r\n  fill: none; stroke-width: 2.5;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   FAQ\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.faq-section {\r\n  background: var(--off-white);\r\n  padding: 72px 80px;\r\n}\r\n\r\n.faq-inner {\r\n  max-width: 860px;\r\n  margin: 0 auto;\r\n}\r\n\r\n.faq-item {\r\n  background: var(--white);\r\n  border: 1.5px solid var(--gray-200);\r\n  border-radius: 12px;\r\n  margin-bottom: 10px;\r\n  overflow: hidden;\r\n  transition: border-color 0.25s, box-shadow 0.25s, transform 0.2s;\r\n  cursor: pointer;\r\n}\r\n\r\n.faq-item:hover {\r\n  border-color: rgba(37,99,235,0.3);\r\n  box-shadow: 0 3px 16px rgba(37,99,235,0.07);\r\n  transform: translateX(3px);\r\n}\r\n\r\n.faq-item.active {\r\n  border-color: var(--blue);\r\n  box-shadow: 0 4px 20px rgba(37,99,235,0.1);\r\n  transform: translateX(3px);\r\n}\r\n\r\n.faq-q {\r\n  padding: 20px 24px;\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n  gap: 16px;\r\n}\r\n\r\n.faq-q h4 {\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: 22px;\r\n  font-weight: 700;\r\n  color: var(--text-dark);\r\n  margin: 0;\r\n  flex: 1;\r\n  line-height: 1.4;\r\n}\r\n\r\n.faq-item.active .faq-q h4 { color: var(--blue); }\r\n\r\n.faq-toggle {\r\n  width: 30px; height: 30px;\r\n  background: var(--gray-100);\r\n  border-radius: 6px;\r\n  display: flex; align-items: center; justify-content: center;\r\n  flex-shrink: 0;\r\n  transition: all 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);\r\n}\r\n.faq-item.active .faq-toggle {\r\n  background: var(--blue);\r\n  transform: rotate(180deg);\r\n}\r\n.faq-toggle svg {\r\n  width: 14px; height: 14px;\r\n  stroke: var(--gray-400);\r\n  fill: none; stroke-width: 2.5;\r\n  transition: stroke 0.2s;\r\n}\r\n.faq-item.active .faq-toggle svg { stroke: var(--white); }\r\n\r\n.faq-ans {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.42s cubic-bezier(0.4, 0, 0.2, 1);\r\n}\r\n.faq-item.active .faq-ans { max-height: 260px; }\r\n\r\n.faq-ans-inner {\r\n  padding: 4px 24px 20px;\r\n  border-top: 1px solid var(--gray-100);\r\n  margin: 0 24px;\r\n  padding-top: 14px;\r\n}\r\n\r\n.faq-ans-inner p {\r\n  font-size: 22px;\r\n  color: var(--gray-600);\r\n  line-height: 1.85;\r\n  margin: 0;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   CONTACT CTA\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.cta-section {\r\n  background: var(--white);\r\n  padding: 72px 80px;\r\n  border-top: 1px solid var(--gray-200);\r\n}\r\n\r\n.cta-grid {\r\n  max-width: 1000px;\r\n  margin: 0 auto;\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 18px;\r\n}\r\n\r\n.cta-card {\r\n  background: var(--off-white);\r\n  border: 1.5px solid var(--gray-200);\r\n  border-radius: 14px;\r\n  padding: 32px 24px;\r\n  text-align: center;\r\n  transition: all 0.3s;\r\n}\r\n\r\n.cta-card:hover {\r\n  transform: translateY(-5px);\r\n  box-shadow: 0 14px 40px rgba(0,0,0,0.07);\r\n  border-color: rgba(37,99,235,0.25);\r\n}\r\n\r\n.cta-card.highlight {\r\n  background: var(--navy);\r\n  border-color: var(--navy-3);\r\n  background-image: radial-gradient(ellipse 70% 80% at 80% 20%, rgba(37,99,235,0.2) 0%, transparent 65%);\r\n}\r\n\r\n.cta-icon-wrap {\r\n  width: 64px; height: 64px;\r\n  background: var(--white);\r\n  border-radius: 50%;\r\n  display: flex; align-items: center; justify-content: center;\r\n  margin: 0 auto 20px;\r\n  box-shadow: 0 4px 16px rgba(0,0,0,0.06);\r\n}\r\n\r\n.cta-card.highlight .cta-icon-wrap {\r\n  background: rgba(255,255,255,0.1);\r\n  box-shadow: none;\r\n}\r\n\r\n.cta-icon-wrap svg {\r\n  width: 26px; height: 26px;\r\n  stroke: var(--blue);\r\n  fill: none; stroke-width: 1.8;\r\n}\r\n\r\n.cta-card.highlight .cta-icon-wrap svg { stroke: #93c5fd; }\r\n\r\n.cta-card h3 {\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: 22px;\r\n  font-weight: 800;\r\n  color: var(--text-dark);\r\n  margin-bottom: 8px;\r\n}\r\n\r\n.cta-card.highlight h3 { color: var(--white); }\r\n\r\n.cta-card p {\r\n  font-size: 17px;\r\n  color: var(--gray-600);\r\n  line-height: 1.7;\r\n  margin-bottom: 22px;\r\n}\r\n\r\n.cta-card.highlight p { color: rgba(255,255,255,0.95); }\r\n\r\n.cta-btn {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  gap: 7px;\r\n  padding: 11px 22px;\r\n  background: var(--blue);\r\n  color: var(--white);\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: 17px;\r\n  font-weight: 700;\r\n  text-decoration: none;\r\n  border-radius: 8px;\r\n  transition: all 0.25s;\r\n}\r\n.cta-btn:hover {\r\n  background: var(--blue-light);\r\n  transform: translateY(-2px);\r\n  box-shadow: 0 6px 18px rgba(37,99,235,0.3);\r\n}\r\n.cta-btn svg {\r\n  width: 13px; height: 13px;\r\n  stroke: var(--white);\r\n  fill: none; stroke-width: 2.5;\r\n}\r\n\r\n.cta-card.highlight .cta-btn {\r\n  background: var(--white);\r\n  color: var(--blue);\r\n}\r\n.cta-card.highlight .cta-btn:hover {\r\n  background: var(--blue-pale);\r\n}\r\n.cta-card.highlight .cta-btn svg { stroke: var(--blue); }\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   FEATURES STRIP\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.features-wrap {\r\n  background: var(--off-white);\r\n  padding: 64px 80px;\r\n  border-top: 1px solid var(--gray-200);\r\n}\r\n\r\n.features-grid {\r\n  max-width: 1280px;\r\n  margin: 0 auto;\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 18px;\r\n}\r\n\r\n.feature-card {\r\n  background: var(--navy);\r\n  border: 1px solid rgba(255,255,255,0.05);\r\n  border-radius: 12px;\r\n  padding: 26px 22px;\r\n  transition: all 0.3s;\r\n}\r\n.feature-card:hover {\r\n  border-color: rgba(37,99,235,0.4);\r\n  transform: translateY(-4px);\r\n  box-shadow: 0 14px 40px rgba(13,27,46,0.18);\r\n}\r\n\r\n.feat-icon {\r\n  width: 44px; height: 44px;\r\n  background: rgba(37,99,235,0.2);\r\n  border: 1px solid rgba(37,99,235,0.3);\r\n  border-radius: 10px;\r\n  display: flex; align-items: center; justify-content: center;\r\n  margin-bottom: 16px;\r\n}\r\n.feat-icon svg {\r\n  width: 20px; height: 20px;\r\n  stroke: #93c5fd;\r\n  fill: none; stroke-width: 1.8;\r\n}\r\n.feature-card h4 {\r\n  font-family: 'Barlow', sans-serif;\r\n  font-size: 19px;\r\n  font-weight: 800;\r\n  color: var(--white);\r\n  margin-bottom: 7px;\r\n}\r\n.feature-card p {\r\n  font-size: 22px;\r\n  color: rgba(255,255,255,0.95);\r\n  line-height: 1.75;\r\n}\r\n\r\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\r\n   RESPONSIVE\r\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n@media (max-width: 1100px) {\r\n  .cat-grid { grid-template-columns: repeat(2, 1fr); }\r\n  .features-grid { grid-template-columns: repeat(2, 1fr); }\r\n  .cta-grid { grid-template-columns: 1fr; max-width: 480px; }\r\n}\r\n\r\n@media (max-width: 768px) {\r\n  .hero, .categories, .faq-section, .cta-section, .features-wrap { padding-left: 20px; padding-right: 20px; }\r\n  .hero { padding-top: 52px; padding-bottom: 60px; }\r\n  .cat-grid { grid-template-columns: 1fr; }\r\n  .features-grid { grid-template-columns: 1fr; }\r\n  .hero-search { flex-direction: column; border-radius: 14px; }\r\n  .hero-search input { text-align: center; }\r\n  .hero-search button { border-radius: 0 0 14px 14px; }\r\n}\r\n<\/style>\r\n\r\n<!-- \u2500\u2500 HERO \u2500\u2500 -->\r\n<div class=\"hero\">\r\n  <div class=\"hero-inner\">\r\n    <div class=\"hero-breadcrumb\">SANCO <span>\u203a<\/span> Trung t\u00e2m H\u1ed7 tr\u1ee3<\/div>\r\n    <div class=\"hero-label\">Support<\/div>\r\n    <h1>How Can We <span>Help?<\/span><\/h1>\r\n    <p>Find answers, guides, and resources to help you get the most out of SANCO dispensing and coating equipment.<\/p>\r\n    <div class=\"hero-search\">\r\n      <input type=\"text\" id=\"searchInput\" placeholder=\"Search for answers\u2026\">\r\n      <button>\r\n        <svg viewbox=\"0 0 24 24\"><circle cx=\"11\" cy=\"11\" r=\"8\"\/><line x1=\"21\" y1=\"21\" x2=\"16.65\" y2=\"16.65\"\/><\/svg>\r\n      <\/button>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- \u2500\u2500 CATEGORIES \u2500\u2500 -->\r\n<div class=\"categories\">\r\n  <div class=\"section-head\">\r\n    <div class=\"section-tag\">Browse Topics<\/div>\r\n    <h2>Browse by <span>Th\u1ec3 lo\u1ea1i<\/span><\/h2>\r\n    <p>Find the help you need, organized by topic<\/p>\r\n  <\/div>\r\n  <div class=\"cat-grid\">\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M19.07 4.93a10 10 0 0 1 0 14.14M4.93 4.93a10 10 0 0 0 0 14.14\"\/><\/svg>\r\n      <\/div>\r\n      <h3>B\u1eaft \u0111\u1ea7u<\/h3>\r\n      <p>Learn the basics of setting up and operating your SANCO equipment for the first time.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/><\/svg>\r\n      <\/div>\r\n      <h3>Kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1<\/h3>\r\n      <p>Solutions to common issues and error messages across all SANCO product lines.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/><line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/><polyline points=\"10 9 9 9 8 9\"\/><\/svg>\r\n      <\/div>\r\n      <h3>H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng<\/h3>\r\n      <p>Download complete user guides and technical documentation for all models.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"\/><\/svg>\r\n      <\/div>\r\n      <h3>B\u1ea3o tr\u00ec<\/h3>\r\n      <p>Keep your equipment running smoothly with regular maintenance schedules and guides.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><rect x=\"2\" y=\"3\" width=\"20\" height=\"14\" rx=\"2\"\/><line x1=\"8\" y1=\"21\" x2=\"16\" y2=\"21\"\/><line x1=\"12\" y1=\"17\" x2=\"12\" y2=\"21\"\/><\/svg>\r\n      <\/div>\r\n      <h3>Ph\u1ea7n m\u1ec1m &amp; C\u1eadp nh\u1eadt<\/h3>\r\n      <p>Download the latest software versions and firmware updates for your SANCO machines.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n    <a class=\"cat-card\" href=\"#\">\r\n      <div class=\"cat-icon\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\r\n      <\/div>\r\n      <h3>B\u1ea3o h\u00e0nh &amp; Tr\u1ea3 h\u00e0ng<\/h3>\r\n      <p>Everything about product warranty coverage, repair service, and return policies.<\/p>\r\n      <span class=\"cat-link\">Xem b\u00e0i vi\u1ebft <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span>\r\n    <\/a>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- \u2500\u2500 FAQ \u2500\u2500 -->\r\n<div class=\"faq-section\">\r\n  <div class=\"section-head\">\r\n    <div class=\"section-tag\">Quick Answers<\/div>\r\n    <h2>Frequently <span>Asked<\/span><\/h2>\r\n    <p>C\u00e2u tr\u1ea3 l\u1eddi nhanh cho nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p nh\u1ea5t<\/p>\r\n  <\/div>\r\n  <div class=\"faq-inner\">\r\n\r\n    <div class=\"faq-item active\">\r\n      <div class=\"faq-q\">\r\n        <h4>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 hi\u1ec7u chu\u1ea9n m\u00e1y ph\u00e2n ph\u1ed1i c\u1ee7a t\u00f4i?<\/h4>\r\n        <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n      <\/div>\r\n      <div class=\"faq-ans\">\r\n        <div class=\"faq-ans-inner\">\r\n          <p>Calibration can be done through the control panel. Navigate to Settings &gt; Calibration, then follow the on-screen wizard. We recommend calibrating your machine monthly or after changing dispensing materials. For detailed instructions, refer to your product's user manual.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <div class=\"faq-q\">\r\n        <h4>What is the warranty period for SANCO products?<\/h4>\r\n        <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n      <\/div>\r\n      <div class=\"faq-ans\">\r\n        <div class=\"faq-ans-inner\">\r\n          <p>All SANCO products come with a standard 12-month warranty covering manufacturing defects and component failures under normal use. Extended warranty options are available. Contact our sales team at  for more information.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <div class=\"faq-q\">\r\n        <h4>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt t\u1ea1i ch\u1ed7?<\/h4>\r\n        <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n      <\/div>\r\n      <div class=\"faq-ans\">\r\n        <div class=\"faq-ans-inner\">\r\n          <p>B\u1ea1n c\u00f3 th\u1ec3 y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 t\u1ea1i ch\u1ed7 b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 v\u1edbi t\u1ed5ng \u0111\u00e0i d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c g\u1eedi y\u00eau c\u1ea7u qua trang web c\u1ee7a ch\u00fang t\u00f4i. \u0110\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt c\u1ee7a ch\u00fang t\u00f4i th\u01b0\u1eddng ph\u1ea3n h\u1ed3i trong v\u00f2ng 24 gi\u1edd v\u00e0 c\u00f3 th\u1ec3 s\u1eafp x\u1ebfp l\u1ecbch h\u1eb9n d\u1ef1a tr\u00ean v\u1ecb tr\u00ed c\u1ee7a b\u1ea1n v\u00e0 m\u1ee9c \u0111\u1ed9 kh\u1ea9n c\u1ea5p.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <div class=\"faq-q\">\r\n        <h4>T\u00f4i c\u00f3 th\u1ec3 mua c\u00e1c linh ki\u1ec7n thay th\u1ebf \u1edf \u0111\u00e2u?<\/h4>\r\n        <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n      <\/div>\r\n      <div class=\"faq-ans\">\r\n        <div class=\"faq-ans-inner\">\r\n          <p>Replacement parts can be ordered directly through our website or via your local distributor. Please have your machine's serial number ready when ordering to ensure compatibility. Most standard parts ship within 2\u20133 business days.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <div class=\"faq-q\">\r\n        <h4>Qu\u00fd c\u00f4ng ty c\u00f3 cung c\u1ea5p kh\u00f3a \u0111\u00e0o t\u1ea1o cho thi\u1ebft b\u1ecb m\u1edbi kh\u00f4ng?<\/h4>\r\n        <div class=\"faq-toggle\"><svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/div>\r\n      <\/div>\r\n      <div class=\"faq-ans\">\r\n        <div class=\"faq-ans-inner\">\r\n          <p>Yes, we provide comprehensive training programs for all our equipment \u2014 including on-site installation training, online video tutorials, and periodic workshops at our Shenzhen facility. Training can be fully customized based on your team's experience level.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- \u2500\u2500 CONTACT CTA \u2500\u2500 -->\r\n<div class=\"cta-section\">\r\n  <div class=\"section-head\">\r\n    <div class=\"section-tag\">Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i<\/div>\r\n    <h2>Still Need <span>Help?<\/span><\/h2>\r\n    <p>\u0110\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 c\u1ee7a ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 b\u1ea1n.<\/p>\r\n  <\/div>\r\n  <div class=\"cta-grid\">\r\n\r\n    <div class=\"cta-card\">\r\n      <div class=\"cta-icon-wrap\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\r\n      <\/div>\r\n      <h3>H\u1ed7 tr\u1ee3 qua email<\/h3>\r\n      <p>H\u00e3y g\u1eedi cho ch\u00fang t\u00f4i m\u1ed9t tin nh\u1eafn chi ti\u1ebft v\u00e0 ch\u00fang t\u00f4i s\u1ebd tr\u1ea3 l\u1eddi trong v\u00f2ng 24 gi\u1edd.<\/p>\r\n      <a href=\"mailto:\" class=\"cta-btn\">\r\n        <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg>\r\n        G\u1eedi email\r\n      <\/a>\r\n    <\/div>\r\n\r\n    <div class=\"cta-card highlight\">\r\n      <div class=\"cta-icon-wrap\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07A19.5 19.5 0 0 1 4.93 12.4 19.79 19.79 0 0 1 1.86 3.8 2 2 0 0 1 3.84 1.6h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg>\r\n      <\/div>\r\n      <h3>H\u00e3y g\u1ecdi cho ch\u00fang t\u00f4i<\/h3>\r\n      <p>Speak directly with a technical support specialist right now.<\/p>\r\n      <a href=\"tel:+8613417510586\" class=\"cta-btn\">\r\n        <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg>\r\n        +86 134 1751 0586\r\n      <\/a>\r\n    <\/div>\r\n\r\n    <div class=\"cta-card\">\r\n      <div class=\"cta-icon-wrap\">\r\n        <svg viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>\r\n      <\/div>\r\n      <h3>Tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn<\/h3>\r\n      <p>Chat with our team in real-time for quick answers and assistance.<\/p>\r\n      <a href=\"#\" class=\"cta-btn\">\r\n        <svg viewbox=\"0 0 24 24\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg>\r\n        B\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n\r\n      <\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- \u2500\u2500 FEATURES \u2500\u2500 -->\r\n<div class=\"features-wrap\">\r\n  <div class=\"section-head\">\r\n    <div class=\"section-tag\">Why Choose SANCO<\/div>\r\n    <h2>Trusted by <span>Manufacturers<\/span> Tr\u00ean to\u00e0n th\u1ebf gi\u1edbi<\/h2>\r\n  <\/div>\r\n  <div class=\"features-grid\">\r\n    <div class=\"feature-card\">\r\n      <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg><\/div>\r\n      <h4>12-Month Warranty<\/h4>\r\n      <p>Every machine ships with a full one-year warranty covering parts and manufacturing defects.<\/p>\r\n    <\/div>\r\n    <div class=\"feature-card\">\r\n      <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/div>\r\n      <h4>7\u201315 Day Delivery<\/h4>\r\n      <p>Standard configurations ship within 7\u201315 working days with full installation support included.<\/p>\r\n    <\/div>\r\n    <div class=\"feature-card\">\r\n      <div class=\"feat-icon\"><svg viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/div>\r\n      <h4>24\/7 Technical Support<\/h4>\r\n      <p>Dedicated engineers available around the clock to keep your production running.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n  \/\/ FAQ accordion\r\n  document.querySelectorAll('.faq-item').forEach(item => {\r\n    item.querySelector('.faq-q').addEventListener('click', () => {\r\n      const isActive = item.classList.contains('active');\r\n      document.querySelectorAll('.faq-item').forEach(i => i.classList.remove('active'));\r\n      if (!isActive) item.classList.add('active');\r\n    });\r\n  });\r\n\r\n  \/\/ Hero search \u2192 filter FAQ items\r\n  document.getElementById('searchInput').addEventListener('input', function () {\r\n    const q = this.value.toLowerCase().trim();\r\n    if (!q) {\r\n      document.querySelectorAll('.faq-item').forEach(i => i.style.display = '');\r\n      return;\r\n    }\r\n    document.querySelectorAll('.faq-item').forEach(item => {\r\n      const text = 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Browse Topics Browse by Category Find the help you need, organized by topic Getting Started Learn the basics of setting up and operating your SANCO equipment for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1324","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/pages\/1324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/comments?post=1324"}],"version-history":[{"count":16,"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/pages\/1324\/revisions"}],"predecessor-version":[{"id":5693,"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/pages\/1324\/revisions\/5693"}],"wp:attachment":[{"href":"https:\/\/www.sancofd.com\/vi\/wp-json\/wp\/v2\/media?parent=1324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}